Contact Us

For further information we hope to respond to you ASAP, however in times of high demand responses can take up to 48 hours.

Please email info@melorganic.com for all enquiries. 

Returns

If your product is defective or doesn't work properly, let us know and we'll send you a replacement one.

 

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.